• Curate a wide range of gift hampers for different occasions, including birthdays, anniversaries, holidays, corporate events, and more.
• Research and select high-quality products, including gourmet items, chocolates, wines, and other gift items, to include in the hampers.
• Create visually appealing and themed gift presentations that reflect the occasion and the recipient’s preferences.
• Stay updated on the latest gift trends, seasonal offerings, and market developments to ensure our hampers are current and appealing.
• Collaborate with the marketing team to create product descriptions and marketing materials for the gift hampers.
• Manage inventory and supplier relationships to ensure timely availability of gift items.
• Pay attention to customer feedback and make improvements to the gift hampers based on suggestions and preferences.
• Work closely with the logistics team to ensure proper packaging and delivery of gift hampers.

The E-commerce Manager will oversee the company’s online sales and presence. Responsibilities include managing the website, overseeing the design and functionality, monitoring web analytics, and handling online marketing strategies. The role requires a blend of technical and marketing knowledge, with a focus on generating sales and improving user experience.

This role involves developing and implementing marketing strategies to promote the e-commerce business. Tasks include SEO optimization, managing PPC campaigns, email marketing, social media advertising, and content creation. The goal is to increase brand awareness, drive traffic to the website, and boost sales.

• Assist in developing marketing strategies to promote gift hampers.
• Manage social media accounts and create engaging content.
• Analyze marketing campaigns’ performance and provide insights for improvement.
• Coordinate with external agencies for marketing activities.

Customer Service Representatives will handle customer inquiries, complaints, and support issues. This role is crucial for maintaining excellent customer relations and satisfaction. Responsibilities include responding to customer emails and calls, resolving issues, and providing product information.

A Web Developer is responsible for developing and maintaining the e-commerce website. This includes ensuring the site is user-friendly, optimizing for mobile, and incorporating the latest e-commerce features and security protocols. The role requires proficiency in web development languages and an understanding of e-commerce trends.

The Inventory Manager will oversee inventory levels, manage stock, and coordinate with suppliers. This role is critical for ensuring that the right products are available at the right time. Responsibilities include forecasting demand, managing inventory databases, and liaising with shipment and logistics providers.

The Product Manager will be responsible for the range of products offered on the e-commerce platform. This includes market research, identifying new products, working with suppliers, and product pricing and positioning. The role requires a good understanding of customer needs and market trends.

This role involves creating engaging and informative content for the e-commerce site, including product descriptions, blog posts, and articles. A Content Creator should have excellent writing skills and the ability to create content that resonates with the target audience.

• Oversee day-to-day operations of the gift hamper business.
• Manage inventory and coordinate with suppliers.
• Ensure timely delivery of gift hampers.
• Identify and implement process improvements to enhance efficiency.

• Source and purchase items for gift hampers.
• Negotiate with suppliers for competitive prices.
• Maintain relationships with vendors.
• Ensure timely procurement to meet production schedules.

• Provide administrative support to the team and management.
• Manage schedules, appointments, and travel arrangements.
• Handle correspondence and maintain records.
• Assist in organizing office operations and events.

• Inspect products to ensure they meet quality standards.
• Check orders for accuracy and completeness.
• Identify and report any quality issues or defects.
• Work with the production team to address quality concerns.