Frequently asked
questions

Have questions? We have answers!

Adscraft.in is an ecommerce platform specializing in curated gift hampers for various occasions and celebrations.

We offer a wide range of gift hampers, including gourmet food hampers, spa and relaxation hampers, personalized gift hampers, and more.

Yes, you can customize your gift hamper by selecting specific items and adding personal touches like messages, photos, or names.

Absolutely! We provide gift wrapping services, and you can include a personalized message to make your gift extra special.

Our gift hampers are perfect for birthdays, anniversaries, weddings, holidays, corporate events, and any other special occasions.

We do not have a minimum order quantity. You can order a single gift hamper or multiple hampers based on your needs.

To place an order, simply browse our website, select the desired gift hamper, customize it if needed, add it to your cart, and proceed to checkout.

We accept various payment methods, including UPI, QRCode, credit/debit cards, net banking, and digital wallets, to ensure a convenient shopping experience.

We offer both standard and expedited delivery options. Delivery times and charges may vary based on your location and the chosen delivery method.

If you need to return a purchase from adscraft.in, we’re here to assist! Please report any missing, damaged, or incorrect items within 48 hours of receipt, including video evidence in your contact form submission. These cases will be evaluated by our support team, and if applicable, you may return your adscraft.in purchase within 7 days of receipt. Items should be returned in their original packaging.

Currently, we do not offer a return pick-up service. You will need to send the item back to us at – 704, 8th Floor, Shri Balaji Skyrise, near Narayan Vadi, Atladara, Vadodara, Gujarat 390019.

Upon receiving and inspecting the returned item, we will inform you via email about the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

Please note, you will bear the shipping costs for returning your item. Shipping costs are non-refundable.

You can reach our customer support team by email at hello@adscraft.in or by phone at +919574251697. Our customer support hours are 11:30AM To 5:30PM.Monday to Friday.

Yes, we offer bulk and corporate gifting services. Please Check Bulk Gifting for more information and personalized assistance.

We frequently offer seasonal promotions and discounts. To stay updated, subscribe to our newsletter or follow us on social media for the latest offers.

Yes, all our products are carefully packaged in beautiful matte or glossy laminate boxes. For more information about our shipping terms, please visit our Shipping Policy page.

Orders typically take 6-8 working days to be dispatched. We offer standard shipping across India, as well as expedited shipping options at an additional cost.

Unfortunately, orders once placed cannot be canceled.

Home Shop 0 Cart Account
Shopping Cart (0)

No products in the cart. No products in the cart.


Shop by Category See All